Privacy policy

Last updated 5 September 2026

Who we are

ATO Insight Solutions Ltd, a company registered in England and Wales, company number 17238290, based in Flintshire, North Wales. We are the data controller for the personal data described on this page. Contact: hello@atoinsightsolutions.co.uk or 07905 058 573.

Cookies — we don't set any

This website sets no cookies. There is no analytics, no advertising or tracking pixel, no session cookie and no fingerprinting. That is why you have not been shown a cookie banner: there is nothing to consent to. If that ever changes, this page changes first and you will be asked.

What happens when you visit

If you contact us

If you email or call, we hold what you send — your name, contact details and whatever you tell us — so we can reply and, if we go on to work together, keep proper business records. Our lawful basis is legitimate interests (responding to an enquiry) and, once you become a client, performance of a contract and our legal obligations for accounting records.

We keep enquiry correspondence for up to two years if it goes nowhere. Client records are kept for seven years after the engagement ends, because HMRC requires it. We do not sell or share your details, and we do not add you to a marketing list without asking.

AT-OS and client data

Where a client runs an AT-OS edition, that client is the data controller for the people who use it and we act as their data processor under a written agreement. Each edition is separate — no client can see another client's data. A client's own content and methodology remains theirs. We do not use data held in one edition to train anything, market to anyone, or inform another client's edition.

Your rights

You can ask us for a copy of the personal data we hold about you, to correct it, to delete it, to restrict or object to how we use it, or to have it sent elsewhere. Email us and we will respond within one month.

If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would rather you told us first so we can put it right.

Changes

If this policy changes, the date at the top changes with it.

What next

Use it, or talk to Emma.

The AT-OS demo is open — no sign-up, nothing saved. The cost estimator runs on the homepage. If you want a website rather than a system, that is GetAPage.

Open the AT-OS demo Try the cost estimator Talk to Emma

Trade or small business wanting a website instead? GetAPage — full site £2,500, or your own page from £15 a month so AI assistants can actually find you.